Help Center
-
My Orders FAQs
- Do all orders need to be verified?
- What does my order status mean?
- How do I check my order status?
- Can I make changes to my order?
- How can I cancel my order?
- How do I contact customer service about my order?
- What if I have a question before placing an order?
- Can I change the shipping address after I complete the payment?
-
International Shipping & Delivery FAQs
- How can I track my package?
- How do I estimate my delivery date?
- What shipping methods do you provide?
- What countries or regions do you ship to?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a CPF number? (Brazilian customers)
- Returns & Refunds FAQs
- Payment FAQs
- My Account FAQs
-
How To Pay
- Accepted payment methods
- PayPal isn't available in my country
- How does PayPal work?
- What is takeluckhome's PayPal account?
- Can I pay by Western Union?
- I originally chose Western Union can I change to PayPal?
- Viewing prices in different currencies
- Why was my order cancelled? Why did you refund my payment?
- Western Union fees
- I want to contact PayPal Customer Service but can't find a phone number for them? Please help!
- Site Info
- Reward Points Program
How do you calculate currency rates?
To be an excellent international internet retailer, takeluckhome.com spares no efforts to serve our customers. Therefore, we do our best to accommodate a wide range of global currencies. Based on the global currency markets, we update our exchange rate twice in a month. The default currency shown on takeluckhome.com is US dollars. To help you know the prices in your own currency, five different currencies have been set for your convenience. To get more information about how to change the currency into the one you use, please Click Here.
