Help Center
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My Orders FAQs
- Do all orders need to be verified?
- What does my order status mean?
- How do I check my order status?
- Can I make changes to my order?
- How can I cancel my order?
- How do I contact customer service about my order?
- What if I have a question before placing an order?
- Can I change the shipping address after I complete the payment?
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International Shipping & Delivery FAQs
- How can I track my package?
- How do I estimate my delivery date?
- What shipping methods do you provide?
- What countries or regions do you ship to?
- Are there any additional fees involved in international shipping?
- Do you ship to PO Boxes or APO/FPO military addresses?
- Why was I asked for a CPF number? (Brazilian customers)
- Returns & Refunds FAQs
- Payment FAQs
- My Account FAQs
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How To Pay
- Accepted payment methods
- PayPal isn't available in my country
- How does PayPal work?
- What is takeluckhome's PayPal account?
- Can I pay by Western Union?
- I originally chose Western Union can I change to PayPal?
- Viewing prices in different currencies
- Why was my order cancelled? Why did you refund my payment?
- Western Union fees
- I want to contact PayPal Customer Service but can't find a phone number for them? Please help!
- Site Info
- Reward Points Program
I forgot my password
Do not be worried if you forgot your password. Click on "Forgot your password?" and then you will be asked to enter your email account.
An email message containing a KEY will be sent to your email account immediately. Enter the key on the following box and you can login to your account to change your password. Key expires in 3 hours.
